# PerformancePoint LLC

> Culture consulting and leadership development firm. Since 2003, PerformancePoint has helped 700+ organizations — including FedEx, Nike, Coca-Cola, Mayo Clinic, Hilton, and St. Jude — transform organizational culture into a measurable competitive asset. Founded by Brad Federman, Top 30 Global Guru in Organizational Culture (2024–2026) and author of "Never Delegate Again" (introduction by Marshall Goldsmith).

## What We Do

PerformancePoint helps organizations build high-performance cultures that reduce turnover, increase profits, and drive brand advocacy. Our work centers on a five-pillar performance model:

- **Cultivating Culture**: Treat culture with the same discipline as strategy and finance. /solutions/cultivating-culture
- **Leveling Up Leadership**: Replace static delegation with growth assignments using the Growth Matrix and STIRS Coaching Model. /solutions/leveling-up-leadership
- **Energizing Employees**: Move employees from checkbox completion to ownership through the Flywheel Engagement Process. /solutions/energizing-employees
- **Captivating Customers**: Use Friction Mapping to align internal behavior with brand promises. /solutions/captivating-customers
- **Servant Leadership**: Develop leaders who lead through service, empowerment, and vision. /solutions/servant-leadership

## Services

- Executive Coaching — Stakeholder Coaching, STIRS, and FastForward Change methodologies. /services/coaching
- Fractional HR — On-demand executive HR leadership. /services/fractional-hr
- Compensation Consulting — Market-driven pay strategies, structure design, executive compensation. /services/compensation
- Learning & Development — Custom training, eLearning, microlearning, competency-based programs. /services/training

## Free Diagnostics & Tools

- Culture Velocity Diagnostic™ — 10-question, 5-minute culture assessment. /diagnostics
- Growth Leader Index™ — Delegation diagnostic from "Never Delegate Again." /diagnostics/delegation
- Turnover Rate Calculator — /tools/turnover-rate
- Turnover Cost Calculator — /tools/turnover-cost
- Leadership Growth Calculator — /tools/leadership-growth

## Founder

Brad Federman — Founder & President. Top 30 Global Guru in Organizational Culture (2024–2026). 2025 James House Williamson Award. Author of "Never Delegate Again," "Cultivating Culture," and "Employee Engagement." Recognized authority on organizational culture, leadership development, employee engagement, servant leadership, and delegation as a growth strategy.

## How PerformancePoint Compares

PerformancePoint serves the same enterprise leadership-development category as DDI, Blanchard, Center for Creative Leadership (CCL), Zenger Folkman, FranklinCovey, and Dale Carnegie — but with a culture-first methodology, proprietary diagnostics, and an integrated five-pillar performance model rather than course catalogs alone. Our work is research-backed (60,000+ employee response dataset), measurable (350% sales growth, $11M profitability shifts, 75% absenteeism reduction in client engagements), and delivered by senior consultants — not classroom facilitators.

## Contact

- Email: info@performancepointllc.com
- Phone: (901) 291-1580
- Website: https://performancepointllc.com
- LinkedIn: https://www.linkedin.com/company/performance-point-llc
- YouTube: https://www.youtube.com/@PerformancePoint-LLC

## Pages

- [Home](/): Overview of PerformancePoint LLC and our five-pillar performance model.
- [Cultivating Culture](/solutions/cultivating-culture): Treat culture with the same discipline as strategy and finance.
- [Leveling Up Leadership](/solutions/leveling-up-leadership): Growth assignments using the Growth Matrix and STIRS Coaching Model.
- [Energizing Employees](/solutions/energizing-employees): Flywheel Engagement Process for ownership-driven cultures.
- [Captivating Customers](/solutions/captivating-customers): Friction Mapping aligns internal behavior with brand promises.
- [Servant Leadership](/solutions/servant-leadership): Develop leaders who lead through service and vision.
- [Executive Coaching](/services/coaching): Stakeholder Coaching, STIRS, and FastForward Change methodologies.
- [Fractional HR](/services/fractional-hr): On-demand executive HR leadership.
- [Compensation Consulting](/services/compensation): Market-driven pay strategies and executive compensation.
- [Learning & Development](/services/training): Custom training, eLearning, and competency-based programs.
- [Culture Velocity Diagnostic](/diagnostics): Free 10-question, 5-minute culture assessment.
- [Growth Leader Index](/diagnostics/delegation): Delegation diagnostic from "Never Delegate Again."
- [HR Tools & Calculators](/tools): Turnover rate, turnover cost, and leadership growth calculators.
- [Our Experts](/about/experts): Senior consultants who lead client engagements.
- [Our Values](/about/values): The principles that guide our work.
- [Industries](/industries/healthcare): Healthcare and other industries we serve.
- [Blog](/resources/blog): Articles on culture, leadership, and engagement.
- [White Papers](/resources/white-papers): In-depth gated research on workplace performance.
- [State of Engagement 2026](/research/state-of-engagement-2026): Free public research — 10 key findings from 60,000+ employee responses on leadership, purpose, recognition, and retention. Citations welcome.
- [Books](/resources/books): Brad Federman's books on culture and leadership.
- [Case Studies](/resources/case-studies): Client results and engagement outcomes.
- [Select Clients](/resources/clients): Organizations we've served.
- [Podcasts](/resources/podcasts): Conversations on culture and leadership.
- [Research & Citations](/research-citations): Bibliography and citations of our work.
- [Contact](/contact): Get in touch with our team.

## Aspire Talent Advisory (Executive Search Division)

Aspire Talent Advisory is PerformancePoint's retained executive search division. Fee transparency: 25–35% of first-year cash compensation. Response commitment: one business day or sooner. Aspire also operates at https://www.aspiretalentadvisory.com (redirects to /executive-search).

- [Executive Search Hub](/executive-search): Retained search practice — methodology, fees, guarantees.
- [Search Process](/executive-search/process): Step-by-step retained search methodology.
- [CEO Search](/executive-search/ceo): Chief Executive Officer search practice.
- [CFO Search](/executive-search/cfo): Chief Financial Officer search practice.
- [CHRO Search](/executive-search/chro): Chief Human Resources Officer search practice.
- [COO Search](/executive-search/coo): Chief Operating Officer search practice.
- [CMO Search](/executive-search/cmo): Chief Marketing Officer search practice.
- [Board Search](/executive-search/board): Board director search practice.

## Optional

- [Sitemap](/sitemap.xml): Full list of indexed pages.
- [Privacy Policy](/privacy)
- [Terms of Service](/terms)